Security
Our Commitment to Security
At SpyInAI, security is paramount. We understand that our platform deals with sensitive training scenarios and user data, and we are committed to maintaining the highest standards of security to protect our users and their information.
Data Protection
Encryption
- All data is encrypted in transit using TLS 1.3
- Sensitive data is encrypted at rest using AES-256 encryption
- All database connections use encrypted channels
- API communications are secured with industry-standard encryption protocols
Data Storage
- User data is stored in secure, geographically distributed data centers
- Regular automated backups with encryption
- Data retention policies comply with international privacy regulations
- Secure deletion of data upon account termination
Access Controls
- Multi-factor authentication for all administrative access
- Role-based access control (RBAC) for internal systems
- Regular access reviews and privilege audits
- Zero-trust security model implementation
Infrastructure Security
Server Security
- Regular security patches and updates
- Intrusion detection and prevention systems
- 24/7 monitoring and incident response
- Automated vulnerability scanning
Network Security
- Web Application Firewall (WAF) protection
- DDoS protection and mitigation
- Network segmentation and isolation
- Regular penetration testing
Application Security
- Secure coding practices and standards
- Regular security code reviews
- Automated security testing in CI/CD pipeline
- Input validation and sanitization
Privacy and Compliance
Compliance Standards
- GDPR (General Data Protection Regulation) compliant
- CCPA (California Consumer Privacy Act) compliant
- SOC 2 Type II certified
- ISO 27001 security management standards
Data Processing
- Minimal data collection principle
- Purpose limitation for data usage
- Data subject rights management
- Regular privacy impact assessments
User Security
Account Protection
- Strong password requirements
- Optional two-factor authentication (2FA)
- Account lockout protection
- Suspicious activity monitoring
Session Management
- Secure session handling
- Automatic session timeout
- Secure logout functionality
- Cross-site request forgery (CSRF) protection
AI Model Security
- Secure prompt handling
- Content filtering and moderation
- Rate limiting and abuse prevention
- Model output sanitization
Incident Response
Security Monitoring
- 24/7 security operations center (SOC)
- Real-time threat detection
- Automated incident response
- Regular security audits
Breach Response
- Immediate containment procedures
- Forensic investigation capabilities
- Regulatory notification compliance
- User communication protocols
Continuous Improvement
- Regular security assessments
- Threat modeling updates
- Security training for all employees
- Bug bounty program
Reporting Security Issues
We take security vulnerabilities seriously. If you discover a security issue, please report it responsibly:
Security Contact
- Email: security@spyinai.com
- Response time: Within 24 hours for critical issues
- GPG key available upon request
Responsible Disclosure
- Report vulnerabilities privately before public disclosure
- Allow reasonable time for investigation and remediation
- Do not access or modify user data during testing
- Respect user privacy and platform integrity
Bug Bounty Program
We operate a responsible disclosure program and offer rewards for valid security findings:
- Scope includes all SpyInAI systems and applications
- Rewards based on severity and impact
- Hall of fame recognition for researchers
- Clear guidelines and legal protection
Security Certifications
Current Certifications
- SOC 2 Type II (renewed annually)
- ISO 27001:2013 Information Security Management
- PCI DSS Level 1 (for payment processing)
- OWASP compliance verification
Ongoing Assessments
- Quarterly penetration testing
- Annual third-party security audits
- Continuous vulnerability assessments
- Regular compliance reviews
Transparency
Security Reports
- Annual security and transparency reports
- Public disclosure of resolved security issues
- Regular updates on security improvements
- Open source security tools where applicable
Communication
- Security advisories for significant issues
- Proactive communication about security updates
- Educational content about online security
- Community engagement on security topics
Contact Information
For security-related inquiries, concerns, or to report vulnerabilities:
Security Team
Email: security@spyinai.com
Response Time: 24 hours
General Security Questions
Email: support@spyinai.com
Response Time: 48 hours
This security page is regularly updated to reflect our current security practices and commitments. Last updated: September 2025.