System Status
Current Status: Operational ✅
All systems are currently operating normally. This page provides real-time information about the operational status of SpyInAI services.
Service Status
Core Services
Web Application
Status: ✅ Operational
Uptime: 99.9%
Last Incident: None reported
API Services
Status: ✅ Operational
Response Time: < 200ms average
Uptime: 99.95%
AI Training Engine
Status: ✅ Operational
Processing Time: Normal
Availability: 99.8%
User Authentication
Status: ✅ Operational
Login Success Rate: 99.9%
Response Time: < 100ms
Infrastructure
Database
Status: ✅ Operational
Performance: Normal
Backup Status: All backups current
Content Delivery Network (CDN)
Status: ✅ Operational
Global Coverage: 99.9%
Cache Hit Rate: 95%
Payment Processing
Status: ✅ Operational
Transaction Success Rate: 99.8%
Processing Time: < 3 seconds
Performance Metrics
Response Times (Last 24 Hours)
- Homepage: 1.2s average
- Dashboard: 0.8s average
- Scenario Loading: 2.1s average
- AI Response Generation: 3.5s average
Uptime Statistics (Last 30 Days)
- Overall System: 99.94%
- API Endpoints: 99.97%
- Database: 99.99%
- Authentication: 99.95%
Scheduled Maintenance
Upcoming Maintenance
Currently no scheduled maintenance windows.
Maintenance History
- September 15, 2025: Database optimization - Completed successfully
- September 1, 2025: Security updates - Completed successfully
- August 20, 2025: CDN configuration update - Completed successfully
Recent Incidents
September 2025
No incidents reported.
August 2025
August 12, 2025 - 14:30 UTC
Issue: Temporary slowdown in AI response generation
Duration: 23 minutes
Impact: Increased response times for scenario interactions
Resolution: Scaled AI processing capacity
Status: Resolved
July 2025
July 28, 2025 - 09:15 UTC
Issue: Brief authentication service disruption
Duration: 8 minutes
Impact: Users unable to log in during incident
Resolution: Restarted authentication microservice
Status: Resolved
Service Level Objectives (SLO)
Availability Targets
- Web Application: 99.9% uptime
- API Services: 99.95% uptime
- AI Processing: 99.5% uptime
- Payment Processing: 99.8% uptime
Performance Targets
- Page Load Time: < 3 seconds (95th percentile)
- API Response Time: < 500ms (95th percentile)
- AI Response Generation: < 10 seconds (95th percentile)
Support Response Times
- Critical Issues: < 1 hour
- High Priority: < 4 hours
- Medium Priority: < 24 hours
- Low Priority: < 72 hours
Regional Status
Americas
- North America (US-East): ✅ Operational
- North America (US-West): ✅ Operational
- South America (Brazil): ✅ Operational
Europe
- Europe (Ireland): ✅ Operational
- Europe (Frankfurt): ✅ Operational
- Europe (London): ✅ Operational
Asia Pacific
- Asia Pacific (Tokyo): ✅ Operational
- Asia Pacific (Singapore): ✅ Operational
- Asia Pacific (Sydney): ✅ Operational
Subscribe to Updates
Stay informed about system status changes and planned maintenance:
Notification Methods
- Email Alerts: Subscribe for critical incidents
- RSS Feed: Real-time status updates
- Webhook: Programmatic status notifications
- Mobile App: Push notifications for incidents
Subscription Options
- All Incidents: Receive notifications for all status changes
- Critical Only: Only critical system outages
- Maintenance: Planned maintenance notifications
- Performance: Performance degradation alerts
Contact Support
If you're experiencing issues not reflected on this status page:
Technical Support
Email: support@spyinai.com
Response Time: Within 2 hours
Emergency Contact
For critical system issues affecting multiple users
Email: emergency@spyinai.com
Phone: +1 (555) 123-SPYI
Community Support
Discord: discord.gg/spyinai
Forum: community.spyinai.com
Status Page Information
Last Updated: September 18, 2025 at 14:30 UTC
Update Frequency: Real-time monitoring with manual updates as needed
Data Retention: 90 days of historical incident data
Monitoring Systems:
- Automated health checks every 30 seconds
- Performance monitoring across all regions
- Real-time alerting for anomalies
- Third-party monitoring verification
This status page is automatically updated with the latest system information. For historical data and detailed incident reports, please contact our support team.